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Internet Payments

Welcome to the SBC online payment service

Having a problem?

If you experience any difficulties please telephone 01993 943000 Ext:7823 or Ext:7824 during office hours, 09:00 - 17:00.

Alternatively you can e-mail: revenues@fiveyears.co.uk.

Please ensure that the service is available before proceeding and that you are aware of what you need to make a payment.

The service is available: proceed to payments

The Internet Payments and Automated Telephone Payments services are available seven days a week.
They are available all day except between 17:30 and 17:45. This is to allow for essential maintenance to take place.

Common Questions

Is this service secure?

Our secure online payments service employs Secure Socket Layer (SSL) technology. This is a software that encrypts all your personal information so that it travels across the Internet in an unrecognisable form.

To ensure that SSL is functioning look for 'https' in the address bar - s for 'security' - and/or the closed padlock icon at the bottom right of the browser status bar.

When will my payment show on the Council's records?

Payments received up until 17:30 on any working day will normally show on the Council's records on the same working day.

Payments received after this, overnight, at weekends and on Bank Holidays, will show on the Council's records on the next working day.

Do I need any special software?

To access the secure site, your browser must be capable of supporting 128 bit cypher strength encryption mentioned above.

You can pay the following funds online


The following card types are accepted

We regret that American Express, Solo, Electron and Diners Cards are not accepted by this service.

What you need to make a payment

Before making a payment you will need the following information:

Telephone payments

You can also use the SBC Automated Telephone Payments Service to make payments. This Service is available by dialling 01993 283500.

You will need to have your reference, and Credit/Debit card handy when you call.